Privacy Policy

Last updated: July 2026

This Privacy Policy describes how [LEGAL_ENTITY_NAME] ("we"), the operator of Florist Manager, collects, uses and protects information from visitors to the site and users of the platform (the "Service").

1. What data we collect

• Contact information you voluntarily provide: name, email, WhatsApp number, flower shop name, when you register or book a call.
• Operational data you enter while using the Service: orders, customers, inventory, sales and reports for your flower shop.
• Basic technical browsing data (pages visited, device, traffic source) via tools such as Google Ads/Analytics.
• Payment data: we do not store card numbers. Payment processing is handled by Lemon Squeezy as Merchant of Record (see section 4).

2. How we use your data

• Provide and maintain the Service (order, stock, customer and report management).
• Contact you to coordinate onboarding, support, or setup calls.
• Send communications related to your account or the Service.
• Improve the product and measure marketing campaign performance.

3. Who we share your data with

We do not sell your data to third parties. We only share information with providers necessary to operate the Service:

• Lemon Squeezy, to process subscription payments as Merchant of Record.
• Infrastructure providers (hosting, database) necessary to operate the platform.
• Calendly, to coordinate onboarding calls.
• Analytics and advertising tools (e.g. Google Ads) to measure conversions.

4. Payments and Lemon Squeezy as Merchant of Record

Subscription payments are processed by Lemon Squeezy, which acts as the Merchant of Record (authorized reseller) for the sale. When you pay, your billing details (name, email, payment method) are handled directly by Lemon Squeezy under its own privacy policy, and we do not store that payment data on our servers.

5. How long we keep your data

We keep your data while your account is active. If you cancel your subscription, we retain your operational data for a reasonable period in case you want to reactivate your account, unless you request earlier deletion (see section 6).

6. Your rights: export or delete your data

You can request at any time to:

• Export your data (orders, customers, inventory) in a readable format.
• Delete your account and associated data completely from our systems.

To exercise these rights, contact us at [CONTACT_EMAIL].

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration.

8. Changes to this policy

We may update this Privacy Policy periodically. We'll notify you of relevant changes by email or within the platform.

9. Contact

For questions about this Privacy Policy, contact us at [CONTACT_EMAIL].

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